Frequently Asked Questions (FAQ)
1. What types of products do you offer for customization?
We offer a wide range of products, including:
- Custom boxing gear (gloves, hand wraps, punching bags, robes, focus pads, shin pads, groin guards, head guard, boxing ring canvas)
- Custom MMA gear (sparring gloves, grappling gloves, shorts)
- Custom apparel (tank tops, T-shirts, hoodies, shorts, caps, hats, beanies, face masks)
- Custom fitness gear (gym gloves, weightlifting belts, resistance bands)
2. What is the minimum order quantity for custom products?
The minimum order quantity varies by product. For most custom boxing gloves, it’s 10 pairs, while apparel items often require a minimum of 25 units. Feel free to contact us for specific details on your item of interest.
3. Can I order a sample before placing a bulk order?
Yes! We can provide a sample of your custom design. Please note that sample costs vary based on the product, and shipping charges may apply.
4. What customization options are available?
You can customize:
- Colors and materials
- Logo placement and size
- Text and design elements (such as slogans, nicknames, or team names)
- Sizing (for gloves, apparel, etc.)
We also offer different palm styles, padding options, and fabric choices depending on the gear.
5. How long does the production process take?
Production times vary based on the product and order size, but typical production times range from 2 to 4 weeks after the design is approved. We’ll provide an estimated timeline when you place your order.
6. Do you offer design assistance?
Yes, our design team can help bring your vision to life! You can provide your own artwork or collaborate with us to create a custom design. We’ll share mockups for approval before production begins.
7. Can I use my own logo and branding?
Absolutely! You can upload your logo, and we’ll integrate it into your custom product. For best results, we recommend high-resolution files.
8. What are the payment options?
We accept a variety of payment methods, including credit/debit cards, PayPal, and bank transfers. For larger orders, we also offer flexible payment plans.
9. Do you offer discounts for bulk orders?
Yes, we offer volume-based pricing, meaning the more units you order, the lower the cost per item. Contact us for specific pricing details based on your order quantity.
10. Where do you ship, and what are the delivery times?
We ship worldwide! Delivery times depend on your location, but generally, shipping takes 8-12 business days after the product is ready. We’ll provide tracking information once your order ships.
11. What if I need to make changes to my order after it’s placed?
If you need to make changes, please contact us as soon as possible. Once production begins, changes may not be possible, but we’ll do our best to accommodate your request.
12. What materials do you use for your products?
We use a variety of high-quality materials, including genuine leather, synthetic PU leather, EVA foam padding, and breathable mesh fabrics. The material options depend on the specific product.
13. Can I cancel or return a custom order?
Since custom products are made specifically for you, cancellations and returns are not possible once production begins. However, if there is an issue with the quality or design that differs from what was approved, we will work to resolve it.
14. How do I get started with a custom order?
To start, simply choose the product you’d like to customize, provide your design requirements, and we’ll guide you through the process. We’ll send you a quote, design mockups, and keep you informed throughout production.
